Shipora help center
Plain-language guides for dispatch, drivers, and admins. Search by topic or role, or jump straight into the app.
Start here
- DriverDispatch manager
Driver app overview
Tabs, navigation, and the core delivery workflow for drivers on iOS and Android.
Read guide → - OwnerAdministrator
Roles and permissions
Owner, Administrator, Dispatch Manager, and Driver—what each role can see and change.
Read guide → - Everyone
Welcome to Shipora
What Shipora does, who uses it, and how the dispatch console and driver app work together.
Read guide → - OwnerAdministrator
Create your business and invite your team
Sign up, configure your business, add locations, and invite dispatch staff and drivers.
Read guide →
Getting started
Account setup, first business, and how Shipora fits your team.
Dispatch console
Live board, map, and day-to-day dispatch workflows.
Orders
Create orders, assign drivers, handle exceptions, and redrops.
Routes
Build, optimize, and save multi-stop routes.
Driver app
Mobile workflows: queue, active deliveries, POD, and on-duty mode.
Driver app overview
Tabs, navigation, and the core delivery workflow for drivers on iOS and Android.
DriverDispatch managerOn duty and location tracking
How drivers go on duty, select locations, and share GPS with dispatch.
DriverProof of delivery and failed deliveries
Photos, signatures, notes, compliance steps, and marking a delivery failed.
DriverDispatch manager
Integrations
Connect POS and commerce systems like Square.
Settings
Business profile, locations, and driver-app configuration.
Roles & access
Who can do what across Owner, Administrator, Dispatch Manager, and Driver.
Messaging
Inbox, order threads, and customer-facing chat on tracking pages.
Developers
REST API, webhooks, and where to find technical reference docs.
Build a complete website using the assistance
Start your free trial today and see your ideas come to life easily and creatively.
No credit card required
14-Day free trial