Locations and business settings

Settings control how your business looks, which stores you run, and how the driver app behaves. Dispatch managers can run the board but cannot change these organization settings.

Locations

Path: Settings → Locations

Each location is a pickup point (store, kitchen, warehouse).

Create or edit

Required in practice:

• Name

• Street address

• Map coordinates (lat/lng from lookup)

Optional: phone, hours-related notes, branding overrides—whatever your UI exposes.

Why locations matter

• Manual and synced orders pick a pickup location

• Board filters by location

• Drivers go on duty for specific locations

• Square store mapping targets Shipora locations

Permissions

• Action: List / view · Owner: ✓ · Admin: ✓ · Dispatch manager: ✓

• Action: Create / edit / delete · Owner: ✓ · Admin: ✓ · Dispatch manager: ✗

Business profile

Path: Settings (business / profile)

Typical fields:

• Business name and public-facing identity

• Branding (colors/logo where supported)

• Default SLA / timing preferences

• Other profile fields your plan exposes

Only Owner and Administrator can update.

Driver-app configuration

Path: Settings related to driver app / `driverAppSettings`

Owners and Administrators configure behaviors such as:

• Proof of delivery mode (off / optional / required)

• Whether routes appear in the driver app

• Notification-related options

Dispatch managers cannot edit this JSON/config; they live with what Owner/Admin set.

Users and drivers

• Users — invite Administrators and Dispatch managers (Owner/Admin)

• Drivers — invite mobile drivers; Dispatch managers *can* manage drivers

See Create your business and invite your team.

Integrations

• Square — OAuth + store mapping (guide)

• Shipora API — Partner API keys under integrations (Pro / plan-gated); docs at app.shipora.com/docs/api

Reports

Performance and related reports are available to Owner and Administrator (not Dispatch manager). Tips and other report tabs follow the same role gates unless noted in-product.

Checklist after changing settings

• New location has a correct pin on the map

• Drivers reassigned if you renamed/replaced a location

• Square remapped if store IDs changed

• Tell drivers if POD or routes settings changed

Next steps

• Square integration

• Roles and permissions